Checks payable to: Ekay
Paypal payments sent to: order@yque.com
Mailing Address & Return Packages:
YQue
1770 North Vermont Ave.
Los Angeles, CA 90027

Customer Service: 702) 553-0123

Online Internet Orders: 323-664-0021
Custom T-shirt Printing: 213-308-2269
fax: 702-974-0181
Customer Service email:order@yque.com
T-shirt Printing email: admin@yque.com

For quotes on t-shirt printing email the details, quantity, type, colors...to: admin@yque.com

Ordering Information:

All orders are processed on a pre-pay basis.
Once your payment has been received it generally takes 1-3 business days for US domestic orders to be processed, which includes charging the order and preparing the shipment.

Shipping Information:

Basic shipping takes 2-4 days from the time the order is processed for your order to be delivered via priority mail (postal service) or Fed-Ex Ground Delivery, so allow 4-7 days from the time you place your order until it lands on your door step. Out of stock products and specially produced products require additional time, since we have to get the right shirt color and print the shirt with the design. Usually 7-10 days for order processing on special items. We ship our blank t-shirts from 4 warehouses around the country and it usually takes 4-6 business days for blank t-shirt orders to arrive.

Expedited Federal Express:

There is no "Next Day", the following day, delivery. Every item takes 1 business day at a minimum to process the order and we make every attempt to ship it quickly and special shirts require the same 5 days to get the specific color shirt and print it. We can usually get an expedited order to you in 2-5 days depending on the items and then it takes 1-2 days for Fed-Ex to pickup and deliver your item. Which means an expedited order can get to you in 3-5days at best. In some cases you can call to verify that your items are in stock and we can ship those quicker.

International Shipping:

For orders outside of the US we ship via Airmail which generally takes two to three weeks to be delivered.
We do not ship to all countries.
We cannot guarantee shipments outside the U.S as the packages are not trackable except via Global Express which cost additional.
Orders with special made shirts (i.e alternative color shirts with our designs on american apparel or hanes beefy-t) might take about a week longer (allow 2-weeks for delivery).
If your order is taking longer than the estimated time you can feel free to contact us at 323-664-0021 or email to order@yque.com.

For the uninitiated, "Y-Que" translates from spanish as "so what". Pronounced "eKay".

Please verify your CVV Code (the last three digits on the back of your card) when you place your order.

For orders over $100 we only ship to the billing address on the credit card and to the credit card holder unless you provide us with a fax photocopy (to: 702-974-0181) of your credit card back (this proves you are in possession of the card and a photocopy of your drivers license/id) to verify that you are the card holder.

Shirt Sizes: The standard shirts are Hanes t-shirts, generally, but sometimes we use Gildan, YQ or American Apparel depending on the color and style. An Adult Large is about 22" from shoulder to shoulder and 26" from neck to bottom. The sizes fluctuate about 2" in either direction per size (eg: Medium 20" x 24"). Youth Sizes are about comparable to women's 0-2 (youth small) 4-6 (youth medium) 8-10 (youth large)



Returns: We have a 100% guarantee on our products for US customers and you can mail back any product you order as long as you pay the return shipping charges.
If you would like to return for an exchange or refund, please include a note with your name, order number, shipping address, phone number and let us know exactly what you'd like in exchange (i.e shirt design, color, size). If you are returning for a refund (less shipping), please let us know on your note. If we make a mistake on your order, we will make every effort to fix the problem to your satisfaction. Thank You.

CREDIT CARD PAYMENTS: If you are paying via credit card we will begin processing your order immediately. However, Orders over $100 require verification of the CVV code and we may contact you for additional information to verify the order before processing.

CHECK/MONEY ORDER If you are paying by "Check/Money Order" please make all payments to: "Ekay" Money orders are processed upon receipt and allow one additional week for personal or business checks to clear. Please write your order# on the "check/money order" and/or send in a copy of your order with the "check/money order" to:

YQue Inc. 3540 W. Sahara Ave. #134 Las Vegas, NV 89102 Customer Service: 702) 553-0123

Please send Returns to: Ekay 1770 North Vermont Ave. Los Angeles, CA 90027

PAYPAL: If you are paying by Paypal you must manually log into your PayPal account, click send money and pay to: order@yque.com Please be sure to include your order number on the payment. Paypal orders will be processed upon receipt of payment. If you have entered a visa or mastercard or american express number for payment, please disregard this portion of the message.





Please fax any special request or orders to: 702-974-0181.
or email us at: order@yque.com

Contact e-mail: order@yque.com

Checks made payable to: EKAY

Mailing Address: Y-Que Trading

1770 N Vermont Ave.

Los Angeles, CA 90027


Customer Service: 702) 553-0123

order inquiries ph: 323-664-0021
fax: 702-974-0181

Our retail store: 323-664-0021


Paypal name: order@yque.com

Custom Printing Quotes: 213-308-2269

Or Billy direct at 213-910-1501
order@yque.com